If you're a parent wishing to contact the parents-only help desk, you can use the chat button on this page. You can also send an email. Please include:
* If you're a member, the email address used in registering your account,
* A description of the problem, and
* Your preferences for being contacted.
Our email address: parents-help @ miacademy.co (remove the two spaces around the @ sign).
Email is generally the fastest way to connect with us; however, if a phone call is preferred, please provide your phone number and a few times during business hours to reach you. You may also leave us a voicemail at +1 (909) 443-1317. Who knows, you may even get lucky and reach us directly, though we're often on task adding educational content.
If you wish to contact our administration on matters that do NOT concern a parent or child account or matter, for example regarding vendor or organizational concerns, legal issues or DMCA notices, please write us at administration[at-sign]miaplaza[dot]com.
You can also reach us via snail mail at:
PO Box 183
Menlo Park, CA 94026